Privacy Policy

Last updated: 27 September 2026

DigiTech Solutions, operating under Diginovations (SMC-Private) Limited (“DigiTech Solutions”, “we”, “us” or “our”), respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains what information we may collect when you use https://digitechssolution.com/, contact us, submit an enquiry, request a marketing audit, communicate with us through WhatsApp, email or other channels, or otherwise interact with our services.

1. Information We Collect

Depending on how you interact with us, we may collect:

Name
Business name
Email address
Telephone or WhatsApp number
Business website or social media details
Information about your business and marketing requirements
Information you provide when requesting an audit, consultation or quotation
Messages and other information you voluntarily provide to us

We may also receive technical information necessary for the operation and security of the website, such as IP address, browser type, device information and basic server or security logs.

2. How We Use Your Information

We may use information you provide to:

Respond to enquiries and requests
Provide a free marketing or lead-generation audit
Arrange consultations or meetings
Provide quotations and information about our services
Communicate with you about services you have requested
Deliver and manage services for clients
Improve our website, services and customer experience
Prevent spam, fraud, abuse and security incidents
Meet legal and regulatory obligations

We do not sell your personal information.

3. Legal Bases for Processing

Where applicable, we process personal data on the basis of:

Taking steps at your request before entering into a contract
Performing a contract with you
Our legitimate interests, where those interests are not overridden by your rights and freedoms
Compliance with legal obligations
Your consent, where consent is required

4. Contact Forms and Enquiries

When you submit information through a form on our website, we use that information to respond to your request and provide the service or information you asked for.

We may use third-party service providers to operate website forms, email delivery, spam protection, hosting or related technical services. These providers may process information on our behalf where necessary to provide those services.

5. WhatsApp, Email and Third-Party Services

If you choose to contact us through WhatsApp, Calendly, email or another third-party service, your interaction may also be subject to that provider’s own privacy policy and terms.

We do not control the privacy practices of third-party platforms.

6. Cookies and Tracking

At launch, DigiTech Solutions is not intentionally deploying Google Analytics, Google Tag Manager or Meta Pixel.

The website may use strictly necessary cookies or similar technologies required for functions such as security, forms, authentication, session management or basic website operation.

If we introduce analytics, advertising or other non-essential tracking technologies in the future, we will review the applicable consent requirements and update our cookie information and consent mechanism where required.

7. Data Sharing

We may share personal information with trusted service providers where reasonably necessary to operate our business and provide requested services. Examples may include website hosting, email delivery, form processing, scheduling, spam protection and communication services.

We do not sell personal information to third parties.

Where appropriate, we seek to ensure that service providers process personal information only for appropriate business purposes and provide suitable safeguards.

8. International Data Transfers

Some service providers we use may process information in countries outside the European Economic Area. Where applicable, we seek to use appropriate safeguards for international transfers as required by applicable data protection law.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, responding to enquiries, maintaining business records and complying with legal obligations.

Retention periods may vary depending on the nature of the information and the reason it is retained.

10. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

11. Your Data Protection Rights

Depending on applicable law, you may have rights including:

Access to your personal data
Correction of inaccurate or incomplete information
Erasure of personal data in certain circumstances
Restriction of processing in certain circumstances
Objection to certain processing
Data portability where applicable
Withdrawal of consent where processing is based on consent

You may contact us to exercise applicable rights or ask questions about how we process your information.

12. Contact Us

For privacy or data protection enquiries, contact:

DigiTech Solutions
Diginovations (SMC-Private) Limited
Email: digitechsolutions.tell@gmail.com
Website: https://digitechssolution.com/

13. Complaints

If you believe your personal data has been handled improperly, please contact us first so that we can investigate your concern.

Where applicable, you may also have the right to complain to the relevant data protection supervisory authority in your jurisdiction.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology or legal requirements. The updated version will be posted on this page with a revised “Last updated” date.